# Debugging Tools

**Service Logs**

```
# Soika API logs
sudo journalctl -u soika-docker -f
sudo cat /var/lib/soika/logs/*

# SoikaStack logs
sudo journalctl -u soikastack -f
sudo cat /var/lib/soika/soikastack_logs/*
```

**System Information**

Collect system information for support:

```
# System info
uname -a
lsb_release -a

# Disk space
df -h

# Memory usage
free -m

# Docker status
docker info
docker ps

# Service status
systemctl status soika-docker
systemctl status soikastack
```

### Recovery <a href="#recovery" id="recovery"></a>

If all troubleshooting fails, you can try reinstalling:

1. **Stop and disable services:**

   ```
   sudo systemctl stop soika-docker
   sudo systemctl disable soika-docker
   sudo systemctl stop soikastack
   sudo systemctl disable soikastack
   ```
2. **Backup data:**

   ```
   sudo cp -r /var/lib/soika /var/lib/soika_backup_$(date +%Y%m%d%H%M%S)
   ```
3. **Clean up:**

   ```
   sudo rm -rf /var/lib/soika/*
   ```
4. **Reinstall:**

   ```
   curl -sSL https://s3.dualstack.eu-central-1.amazonaws.com/pkg.soika.ai/soika-api/soika-install-docker.sh | sudo bash
   curl -sSL https://s3.dualstack.eu-central-1.amazonaws.com/pkg.soika.ai/soikastack/install-server.sh | sudo bash
   ```

#### Getting Support <a href="#getting-support" id="getting-support"></a>

If you continue to experience issues after trying these troubleshooting steps, please contact support with:

1. Service logs
2. System information
3. Description of the issue
4. Steps you've already taken to troubleshoot


---

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